Legal
Terms and Conditions
Please read these terms carefully before using our services. Last updated: March 2026.
1. Introduction
Welcome to Kiwi Nurse Academy ("we", "our", "us").
These Terms and Conditions govern your use of our website: https://kiwinurseacademy.co.nz and all services provided through it.
By accessing this website or purchasing any of our services, you agree to be bound by these Terms.
If you do not agree, you must not use our website or services.
2. Services Overview
Kiwi Nurse Academy provides paid online educational services for internationally qualified nurses preparing for registration in New Zealand, including:
- IQN Theory exam preparation
- OSCE preparation courses
- Mock exams and quizzes
- Study materials and structured learning resources
- Online group or individual training sessions
All services are delivered online unless otherwise stated.
3. Paid Services Only
- All services offered by Kiwi Nurse Academy are paid services.
- There are no free courses or free access, unless explicitly stated.
- Access to services is granted only after successful payment.
4. Accounts and Access
To use our services, you may be required to create an account. You agree that:
- You will provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account
- You will not share your account with others
- You are responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Payments and Pricing
- All prices are displayed in New Zealand Dollars (NZD) unless stated otherwise
- Payment must be made in full before access is granted
- Payments are processed via secure third-party providers
We may update pricing at any time. Changes will not affect purchases already completed.
6. Refunds and Adjustments
Due to the nature of digital educational services:
- No refunds are provided once access to a course or service has been granted, except:
- Where required under New Zealand law, or
- At our discretion in specific situations
Examples where we may offer adjustments include:
- Duplicate purchases
- Incorrect account usage
- Pricing differences (e.g. discount eligibility)
In such cases, we may provide:
- Partial refunds
- Account transfers
- Payment adjustments
All requests must be submitted promptly with relevant details.
7. Course Access and Availability
- Access to courses is provided for the duration specified at the time of purchase
- Some services may include:
- Limited attempts
- Time-bound access
- Booking windows
- Capacity limits
We do not guarantee availability of:
- Specific session times
- Preferred tutors
- Specific formats
8. Booking Responsibility (OSCE & Training Sessions)
For any bookable services:
- You are responsible for booking sessions within allowed timeframes
- You must attend scheduled sessions
Failure to:
- Book within required timeframes
- Attend scheduled sessions
- Follow booking instructions
will not entitle you to refunds, replacement sessions, extensions, or credits, except where required by law.
9. Learner Responsibility
You are responsible for:
- Your own study planning and preparation
- Engaging with course materials
- Following course instructions and guidance
Your results depend on your individual effort and preparation.
10. No Guarantee of Outcomes
Kiwi Nurse Academy provides education and preparation support only. We do not guarantee:
- Passing the IQN Theory exam
- Passing the OSCE
- Registration with the Nursing Council of New Zealand
- Employment outcomes
11. Intellectual Property
All content on this website, including course materials, mock exams, videos, documents, and branding, is owned by Kiwi Nurse Academy or its licensors.
You must not:
- Copy, reproduce, or distribute content
- Share materials with others
- Resell or commercially use content
12. Acceptable Use
You agree not to:
- Share accounts
- Attempt unauthorized access
- Misuse the platform
- Use the services for unlawful purposes
We may suspend or terminate access if misuse is detected.
13. Website Content and Accuracy
We aim to keep all information accurate and up to date. However:
- We do not guarantee completeness or accuracy
- Content may change at any time without notice
14. Third-Party Services
We may use third-party services such as:
- Payment providers
- Analytics tools
- Hosting platforms
We are not responsible for:
- Their services or performance
- Their policies or practices
15. Limitation of Liability
To the maximum extent permitted by law, Kiwi Nurse Academy is not liable for:
- Indirect or consequential loss
- Loss of opportunity
- Exam failure or delays in registration
- Missed bookings or unavailable sessions
- Any outcomes related to use of our services
16. Consumer Law (New Zealand)
Nothing in these Terms excludes, restricts, or modifies any rights you may have under:
- The Consumer Guarantees Act 1993
- The Fair Trading Act 1986
Where applicable, those rights will prevail.
17. Changes to Services
We may modify, update, or discontinue services, including:
- Course content
- Delivery formats
- Features and structure
These changes will apply going forward and will not affect your legal rights.
18. Termination
We may suspend or terminate your access if:
- You breach these Terms
- You misuse the platform
No refunds will be provided in such cases.
19. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or practices.
20. Privacy
Your use of our website is also governed by our Privacy Policy.
21. Changes to These Terms
We may update these Terms at any time.
Updated versions will be posted on this page with a revised date. Continued use of the website means you accept the updated Terms.
22. Governing Law
These Terms are governed by the laws of New Zealand.
23. Contact Us
If you have any questions, please contact: